Pets Personals -- Terms and Conditions of Use

Terms and Conditions of Service

Terms and Conditions of Service

Welcome to Grand Central Pets.

This site provides a collection of online pet-related resources, including forums, directories, chat rooms, various email services, and pet-related classified ads, and an online store for the purchase of pet supplies and medicines. The site also provides a marketplace for the purchase, sale or breeding of animals and an online dating service where adults can meet other adults or find a playmate for their pets (the "Service"). The Service is provided by The Pet Network, LLC, whose principal address is 5828 Montgomery Road Suite 11, Cincinnati, OH 45212.

This legal agreement is made between You and Us ("Agreement"). This Agreement applies to all of our sites that are offering the Service including, but not limited to, GrandCentralPets.com, GrandCentralPets.net, PetsPersonals.com and PetPersonals.net. Please read this Agreement carefully before registering for the Service. By registering for the Service, You become a GrandCentralPets.com member (a "Member"), and You agree to be bound by the terms and conditions of this Agreement for as long as You continue to be a Member. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT, PLEASE DO NOT REGISTER FOR THE SERVICE. THE TERMS AND CONDITIONS OF THIS AGREEMENT ARE SUBJECT TO CHANGES MADE BY US, AT ANY TIME, EFFECTIVE UPON NOTICE TO YOU, WHICH NOTICE SHALL BE DEEMED TO HAVE BEEN PROVIDED UPON OUR POSTING OF THE CURRENT VERSION OF THIS AGREEEMENT ON THE SERVICE.

In this Agreement the following words have the following meanings unless the context requires otherwise:

"Agreement" means the agreement between You and Us incorporating these terms and conditions for the provision of the Service, as amended from time to time in accordance with the terms and conditions set forth herein;

"We, Us, Our" means The Pet Network, LLC; and

"You, Your, Yourself" means the person who registers for the Service, accepts the terms and conditions of this Agreement, and whose application for membership of the Service is accepted by Us. ELIGIBILITY: MINORS MAY NOT BECOME MEMBERS. By becoming a Member, You represent and warrant that You are at least 18 years old. By using this web site, You represent and warrant that You have the right, authority, and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. Your membership for the Service is for Your sole, personal use. You may not authorize others to use Your membership, and You may not assign or otherwise transfer Your account to any other person or entity.

REGISTRATION AND SUBSCRIPTION: Although You may register as a Member of the Service for free (Basic Membership), if You wish to use the Service to initiate most communication with other members and use certain other parts of the Service, You must become a subscriber (Premium Member) and pay the fees that are set out in our price list. This price list is part of this Agreement, and We reserve the right, at any time, to change any fees or charges for using the Service. To become a Member, You must register for the Service. When and if You register to become a Member, You agree to provide accurate, current, and complete information about Yourself as prompted by Our registration form ("Registration Data"), and to maintain and update Your information to keep it accurate, current, and complete. You agree that We may rely on Your Registration Data as accurate, current, and complete. You acknowledge that if Your Registration Data is untrue, inaccurate, not current, or incomplete in any respect, We reserve the right to terminate this Agreement and Your use of the Service and, in such event, You shall not be entitled to a refund of any unused subscription fees.

TERM AND TERMINATION: This Agreement will remain in full force and effect while You use the Service and/or are a Member. You may terminate your membership at any time, for any reason by following the instructions on the Member Services page of the Service, or upon receipt by Us of Your written or e-mail notice of termination. Either You or We may terminate your membership by removing your profile, at any time, for any reason, with or without explanation, effective upon sending written or e-mail notice to the other party. Upon such termination by Us without cause, We shall refund, pro rata, any unused portion of any subscription payments that We have received from You. In the event that (a) You terminate your subscription or membership or (b) We determine, in our sole discretion, that You have violated this Agreement or our posted Privacy Statement, You shall not be entitled to nor shall We be liable to You for any refund of any unused portion of any subscription payments the We have received from You, and We may continue to bar Your use of the Service in the future. Even after membership is terminated, this Agreement will remain in effect.

PROPRIETARY RIGHTS: You represent and warrant to Us that the information posted in Your profile, including Your photograph(s), are posted by You and that You are the exclusive author of Your profile and the exclusive owner of Your photograph(s). You assign to Us, with full title guarantee, all copyright in Your profile and your photograph(s) posted, at any time, in connection with Your use of the Service. You waive absolutely any and all moral rights to be identified as author of Your profile and owner of Your photograph(s) and any similar rights in any jurisdiction in the world. In addition, other Members may post copyrighted information, which has copyright protection, whether or not it is identified as copyrighted. Except for that information which is in the public domain or for which You have been given express written permission, You will not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. By posting information, photographs, or content on any Service, You automatically grant, and You represent and warrant that You have the right to grant, to Us and other members, free of charge, an irrevocable, perpetual, non-exclusive, royalty-free, fully-paid, worldwide license to use, copy, perform, display, promote, publish, and distribute such information, content, and photograph(s) and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sub-licenses of the foregoing.

YOUR USE OF THE SERVICE: As a Member, You agree that: (1) You will use the Service in a manner consistent with any and all applicable laws and regulations. You are able to form legally binding contracts. You are not under the age of 18. You will not include in Your profile any telephone numbers, street addresses, last names, URLs, or e-mail addresses, other than where You are specifically asked for such information in the Confidential Personal Information section of the Service. You will not engage in advertising to, or solicitation of, other members to buy or sell any products or services through the Service. You will not transmit any chain letters or junk e-mail to other members. To protect Our members against such conduct, We currently impose a 30-message-per-day limit on subscribers. You are solely responsible for Your interactions with other members. We reserve the right, but have no obligation, to monitor and/or mediate disputes between You and other members.

(2) You are solely responsible for the content or information You publish or display (hereinafter, "post") on the Service, or transmit to other members. You will not post on the Service, or transmit to other members or to Us or Our employees, any defamatory, inaccurate, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, racially offensive, or illegal material, or any material that infringes or violates another party's rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). You will not post content or items in an inappropriate category or area on the Site. You will not include in Your profile any offensive anatomical or sexual references, or offensive sexually suggestive or connotative language, and You will not post any photos containing nudity or personal information. You will not manipulate the content or interfere with other users’ listings. We reserve the right, but We have no obligation, to reject any profile or photo that does not comply with the prohibitions set forth in this section and, to the extent that We determine, in Our sole discretion, to do so, You shall not be entitled to a refund of any unused subscription payments that We have received from You.

(3) E-mail communications sent from Us or through Us are designed to make your online personals experience enjoyable. By becoming a member, You specifically agree to accept and consent to receiving e-mail communications initiated from Us or through Us, including, without limitation: message notification e-mails, “Nibble” e-mails, e-mails informing you about events and parties We organize, e-mails informing You of promotions We run, and e-mails informing You of changes to the Service. Should You not wish to receive any of Our e-mail communications, please do not register with Us for the Service.

(4) You agree that We have no responsibility or liability for the deletion, corruption, or failure to store any messages or other content maintained or transmitted by Our Service. You acknowledge that features, parameters, or other services We provide may change at any time. You acknowledge that We reserve the right to sign out, terminate, delete, or purge Your account from the Service if it is inactive. "Inactive" means that you have not signed in to the Service for a particular period of time, as determined by Us, in Our sole discretion (currently, we consider an account to be Inactive after 12 months).

(5) Our customer service employees are here to make your online experience enjoyable by providing assistance and guidance to You. When speaking to Our customer service employees on the phone or communicating with them by any other means, You undertake not to be abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or racially offensive. Should any of Our customer service employees feel, at any given point, threatened or offended by Your conduct, We reserve the right to immediately terminate Your membership and You shall not be entitled to the refund of any subscription payments We have received from You. We are entitled to investigate and terminate Your membership if You have misused the Service, or behaved in a way that could be regarded as inappropriate, unlawful, or illegal. The following is a partial, but not exhaustive, list of the types of actions that are illegal or prohibited under this Agreement: (a) You will not impersonate any person or entity.
(b) You will not "stalk" or otherwise harass any person.
(c) You will not express or imply that any statements You make are endorsed by Us, without Our specific prior written consent.
(d) You will not use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or, in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents.
(e) You will not post, distribute, or reproduce, in any way, any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.
(f) You will not remove any copyright, trademark, or other proprietary rights notices contained in the Service.
(g) You will not interfere with or disrupt any Service or any site, servers, or networks connected to any Service or site.
(h) You will not post, e-mail, or otherwise transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
(i) You will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Service.
(j) You will not "frame" or "mirror" any part of the Service, without Our specific prior written consent.
(k) You will not use meta tags or code or other devices containing any reference to Us or the Service or the site connected to the Service in order to direct any person to any other web site for any purpose.
(l) You will not modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile, or otherwise disassemble any portion of the Service or any software used on or for the Service or cause or enable others to do so.
(m) You will not fail to deliver payment for items purchased by You, unless the seller has materially changed the item’s description after you bid, a clear typographical error is made, or you cannot authenticate the seller’s identity.
(n) You will not fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer’s identity.

RIGHTS ASSOCIATED WITH THE SERVICE. Part of the mission of The Pet Network, LLC is to help you find goods and services that relate to your pet(s). Some of the information included on the Grand Central Pets web site(s) is provided by persons and organizations that are not owned or controlled by The Pet Network, LLC. Although the information on GrandCentralPets.com is updated frequently, it is always best to contact the party directly to ensure that the information listed on our site is accurate. The Pet Network, LLC does not edit the descriptions or photographs or accept any responsibility for the accuracy or completeness thereof.

UNDER NO CIRCUMSTANCES WILL THE PET NETWORK, LLC BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH USE OF THE SERVICE WHETHER OR NOT YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES SHALL THE PET NETWORK, LLC BE LIABLE TO YOU FOR ANY AMOUNT FOR SERVICES RENDERED PURSUANT TO THIS AGREEMENT. THE PET NETWORK, LLC ACCEPTS NO LIABILITY WITH REGARD TO ANY INJURY OR DAMAGES TO ANY PERSON OR PROPERTY CAUSED BY ANY ANIMAL DISCUSSED ON THIS SITE. Some states may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusions may not apply to you.

INDEMNITY BY MEMBER: You will defend, indemnify, and hold Us and Our officers, directors, employees, agents, and third parties harmless, for any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of Your use of the Service, including: (I) Your breach of this Agreement; (II) any allegation that any materials that You submit to Us or transmit to the Service infringe or otherwise violate the copyright, trademark, trade secret, or other intellectual property or other rights of any third party; and/or (III) Your activities in connection with the Service. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person.

ONLINE CONTENT: Opinions, advice, statements, offers, or other information or content made available through the Service, but not directly by Us, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION ON THE SERVICE, AND WE NEITHER ADOPT NOR ENDORSE NOR ARE WE RESPONSIBLE FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY PARTIES OTHER THAN US. UNDER NO CIRCUMSTANCES ARE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE RESULTING FROM ANYONE'S RELIANCE ON INFORMATION OR OTHER CONTENT POSTED ON THE SERVICE, OR TRANSMITTED TO MEMBERS.

WE RESERVE THE RIGHT, BUT WE HAVE NO OBLIGATION, TO MONITOR THE MATERIALS POSTED IN THE PUBLIC AREAS OF THE SERVICE. WE SHALL HAVE THE RIGHT TO REMOVE ANY SUCH MATERIAL THAT, IN OUR SOLE DISCRETION, VIOLATES, OR IS ALLEGED TO VIOLATE, THE LAW OR THIS AGREEMENT. NOTWITHSTANDING THIS RIGHT, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST IN THE PUBLIC AREAS OF THE SERVICE AND IN YOUR PRIVATE EMAIL MESSAGES. E-MAILS SENT BETWEEN YOU AND OTHER MEMBERS THAT ARE NOT READILY ACCESSIBLE TO THE GENERAL PUBLIC WILL BE TREATED BY US AS PRIVATE TO THE EXTENT REQUIRED BY APPLICABLE LAW.

INTELLECTUAL PROPERTY. All intellectual property rights in and to the Service are and shall be owned by Us, absolutely. Those rights include, but are not limited to, database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered), and other similar rights, wherever existing in the world, together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or product names set forth in Service are the property of their respective owners.

PRIVACY POLICY: This Privacy Statement applies to all of The Pet Network, LLC's web sites, including, but not limited to: GrandCentralPets.com, GrandCentralPets.net, PetsPersonals.com and PetPersonals.net.

At Grand Central Pets, we strive to give our visitors and customers the best online experience possible. In order to do this we must collect information about all of our guests. The Pet Network, LLC has created this Privacy Statement (Policy) in order to demonstrate our firm commitment to your privacy and to help you better understand what information we collect and what may happen to that information. If you have questions or concerns regarding this statement, you can contact us at customerservice@grandcentralpets.com or by calling (513) 531-PETS.

During the normal conduct of our business and providing services, we collect and, in a few cases, disclose, information about you. This Privacy Policy describes the information we collect about you and what may happen to that information. By accepting this Privacy Policy and our Terms and Conditions, you expressly consent to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of The Pet network, LLC Terms and Conditions.

The personal information (including sensitive personal information) You provide to Us will be stored on computers. You consent to Our using this information to build up a profile of interests, preferences, and browsing patterns and to allow You to participate in the Service. You also agree to read, review, comply with, uphold, and maintain Our Privacy Statement and the terms and conditions thereof. If you are located outside of the United States, please note that the information that you provide is being sent to the United States. By becoming a member of the Service, you consent to your data being sent to the United States and to such other third parties and jurisdictions as may be involved in the provision and operation of the Service.

Our primary goal in gathering personal information is to provide you with a smooth, efficient, experience that is tailored to your needs. This allows us to customize the services and features we provide in order to make your experience easier and more enjoyable. You agree that in order to assist our members (including pets) to meet each other we may feature members' profiles in our editorials and newsletters that we send out from time to time to our members. Your name, address, and telephone number are confidential and will not be posted in your profile. Your and your pet's profiles are available for other members to view. Members' profiles include a personal description, photos, likes and dislikes, individual essays, and other information helpful in determining matches. Your viewable profile does not include any personally identifying information about you or your pet, except the username you chose upon registering and any pictures you submit.

Please note that your personally identifiable information will be stored and processed on our computers in the United States. The laws on holding personal data in the United States may differ from the European laws but as we explain below, The Pet Network, LLC will hold and transmit your information in a safe, confidential, and secure environment.

We automatically track certain information based upon your behavior on our web sites using cookies and other devices. We use this information for internal research on our members' demographics, interests, and behavior to better understand and serve you, your pet, and our online community. This information may include: the URL that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), your IP address, your operating system, what browser you are using, and your screen resolution (the screen size and number of colors you are using).

We use data collection devices such as "cookies" on certain pages of our web sites. "Cookies" are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a "cookie." Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits.

The primary use of the information we collect is to offer our services. Our primary service is to provide you with matching members based on criteria chosen by you. We also use the information to provide you with a personalized experience catered to your usage of this site.

We use information in the files we maintain about you, as well as the other information we obtain from your current and past activities on the web sites, to resolve disputes, troubleshoot problems, and enforce our Terms and Conditions. At times, we may look across multiple members to identify problems or resolve disputes, and in particular we may examine your information to identify members' multiple Member ID numbers or aliases.

You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our site's content, layout, and services. These uses improve our site and better tailor it to meet your needs.

You agree that we may use your information to contact you and deliver information to you that, in some instances, is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use on the web sites. By accepting this Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications by visiting the Account Settings section of our web site or send us an email at customerservice@grandcentralpets.com.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies, or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our web sites. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed.

Financial Information. Under some circumstances we may require some additional information, such as, but not limited to, credit card details. We use this financial information, including your name, address, and other information, in order to provide you with and bill you for our services. We use your financial information to check your qualifications; to bill you for services and/or products; and to enable you to participate in discount, rebate, and similar programs in which you may elect to participate. By making a purchase or engaging in any other kind of activity or transaction that uses financial information on the web sites, you consent to our providing your financial information to our service providers and to such third parties as we determine necessary to support and process your activities and transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process and support the transaction or activity. By purchasing, registering, or making reservations for products or services of third parties offered on the web sites, or by participating in programs offered on the web sites that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Any of these various third parties may be authorized to use your financial information in accordance with our contractual arrangements with such third parties and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information that you submit to us.

Advertisers. We aggregate (gather up data across all our members' accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. In these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, e-mail address, password, credit card number, and bank account number, are never disclosed to marketing advertisers. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single-pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

External Service Providers. There may be a number of services offered by external service providers that help you use our web sites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.

Other Corporate Entities. It is possible that The Pet Network, LLC could merge with or be acquired by another business entity. Should such a combination occur, you should expect that The Pet Network, LLC would share some or all of your information in order to continue to provide these services. You will receive notice of such event, to the extent it occurs, and we will require that the new combined entity follow the practices disclosed in this Privacy Policy.

Legal Requests. The Pet Network, LLC cooperates with law enforcement inquiries, as well as other third parties, to enforce laws, such as: intellectual property and other rights, and fraud. We can, and you authorize us to, disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

Our services also include access to instant messaging, chat rooms, and web logs (blogs). As a member you have access to the other member's ID numbers, and you might gain access to other contact information of the member(s) through the regular use of instant messaging, chat rooms, and blogs. By accepting this Privacy Policy, you agree that, with respect to other members' personally identifiable information that you obtain through instant messaging communication, chat rooms, blogs, and e-mail, The Pet Network, LLC hereby grants to you a license to use such information only for: (a) The Pet Network, LLC-related communications that are not unsolicited commercial messages, and (b) any other purpose that such member expressly agrees to after adequate disclosure of the purpose(s). In all cases, you must give members an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personally identifiable information about another member to any third party without our consent and the consent of such other member after adequate disclosure. The Pet Network, LLC and our members do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a grandcentralpets.com member to your mailing list (e-mail or physical mail) without their express written consent after adequate disclosure. To report spam from other grandcentralpets.com members, please contact us at abuse@grandcentralpets.com.

Following registration, you can review and change the information you submitted during registration through the Account Settings menu including: your password and e-mail address. If you change your password and e-mail address, we keep track of your old password and e-mail address. You can also edit/change your registration information such as: name, address, city, state, zip code, country, phone number, your pet(s) information, photographs, profile, likes and dislikes, desired match/date profile, essays, and saved search criteria.

Upon your written request, we will suspend your membership, contact information, and financial information from our active databases. Such information will be suspended as soon as reasonably possible in accordance with our suspension policy and applicable law. To remove your profile so that others cannot view it, visit the Remove Your Profile section of Account Settings.

Under certain circumstances, such as to resolve disputes, troubleshoot problems, and enforce our terms and conditions, we will retain in our files information you have requested to remove from public view. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our web sites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third-party advertisers, they adhere to their own privacy policies. Because The Pet Network, LLC does not control the privacy policies of the third parties, it is recommended that you ask questions before you disclose your personal information to others.

The Pet Network, LLC uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. The Pet Network, LLC treats all data as a valuable asset that must be protected against loss and unauthorized access. We employ numerous and varied security techniques to protect such data from unauthorized access by members and non-members either inside or outside the company. However, "perfect security" does not exist on the Internet.

If We (The Pet Network, LLC) decide to change our privacy policy, We will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, We disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If We make material changes to this policy, We will notify you here, by e-mail, or by means of a notice on our homepage.

This site contains links to other sites. The Pet Network, LLC is not responsible for the privacy practices or the content of such web sites. We encourage you to read posted privacy statements whenever interacting with any web site. We will not share any specific information that you provide to us without your explicit permission to share it. We may share broad demographic information with others. We will never release your personal information (including but not limited to your name, e-mail address, street address, and phone number) without your express permission. Users have the ability to change their preferences with us at any time; see our Opt-Out Policy below.

This web site uses an order form for customers to request information, products, and services. All transactions and transmissions related to this order form are conducted in an encrypted format (see Security below), to provide you with the most secure environment possible in which to conduct business. We employ other companies and individuals to perform functions on our behalf. Examples include processing credit card payments, fulfilling orders, delivering packages, sending e-mail and postal mail, and analyzing data for the purposes of data scrubbing and marketing assistance. They have access to personal information needed to perform their functions but may not use it for other purposes. Users may opt out of receiving communications from our company at any time; see our Opt-Out Policy below.

Occasionally, we host contests and promotions. In these contests or promotions, online or otherwise, we may ask visitors for contact information. We use this contact data to send users information regarding the specific contest or promotion. This personal information is also used to contact the customer when necessary. Users may opt-out of receiving communications from our company at any time; see our Opt-Out Policy below.

The Pet Network, LLC is not responsible for any personally identifiable information you choose to submit in these forums. Any personally identifiable information you submit there could be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or other method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our web site, you can e-mail us at customerservice@grandcentralpets.com.

OPT-OUT POLICY: If you no longer wish to receive our newsletters and promotional communications, you may opt out of receiving them by following the instructions included in each newsletter or communication or by e-mailing us at customerservice@grandcentralpets.com with "Unsubscribe" in the subject line. We also offer an opportunity to opt-out of certain communications in our member information area, or you may contact us at the contact information listed at the bottom of this policy. You are not able to opt out of e-mails related to a specific order (i.e., confirmation e-mails).

PROTECTING YOUR PASSWORD: You agree you will protect the User ID and password you created to access this Site. The Pet Network, LLC is authorized by you to assume that any person using the Site with your User ID and password either is you or is authorized to act for you. Further, you may not transfer or sell your GrandCentralPets.com account to another party. You are responsible for all actions taken with your login information and password, including fees. Therefore, we do not recommend that you disclose your GrandCentralPets.com password or login information to any third parties. If you choose to share this information with third parties so they can provide you with additional services, you are responsible for all actions taken with your login information and password. Therefore, you should review each third party's privacy policy. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

DISCLAIMERS: WE PROVIDE THE SERVICE ON AN "AS IS" BASIS AND GRANT NO WARRANTIES OF ANY KIND, EXPRESSED, IMPLIED, STATUTORY, IN ANY COMMUNICATION WITH OUR REPRESENTATIVES, OR US OR OTHERWISE WITH RESPECT TO THE SERVICE. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. FURTHER, WE DO NOT WARRANT THAT YOUR USE OF THE SERVICE WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE, OR ERROR-FREE, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT ANY DEFECTS IN THE SERVICE WILL BE CORRECTED. WE DISCLAIM LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, CONNECTIVITY AND AVAILABILITY.

Although each member must agree to Our terms and conditions, We cannot guarantee that each member is at least the required minimum age, nor do we accept responsibility or liability for any content, communication, or other use or access of the Service by persons under the age of 18 in violation of this Agreement. In addition, it is possible that other members or users (including unauthorized users, or "hackers") may post or transmit offensive or obscene materials on the Service and that You may be involuntarily exposed to such offensive and obscene materials. It also is remotely possible for others to obtain personal information about You due to Your use of the Service, and that the recipient may use such information to harass or injure You. We are not responsible for the use of any personal information that You disclose on the Service. Please carefully select the type of information that You post on the Service or release to others. WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF OTHER MEMBERS OR USERS (INCLUDING UNAUTHORIZED USERS), WHETHER SUCH ACTS OR OMISSIONS OCCUR DURING THE USE OF THE SERVICE OR OTHERWISE. LIMITATION OF LIABILITY: IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF DATA, LOSS OF PROGRAMS, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR SERVICE INTERRUPTIONS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR TO ANY PERSON OTHER THAN YOU. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR THE SERVICE DURING THE TERM OF YOUR MEMBERSHIP. WE DO NOT CONDUCT BACKGROUND CHECKS OR OTHERWISE SCREEN THE MEMBERS REGISTERING TO THE SERVICE IN ANY WAY. AS A RESULT, WE WILL NOT BE LIABLE FOR ANY DAMAGES, DIRECT, INDIRECT, INCIDENTAL, AND/OR CONSEQUENTIAL, ARISING OUT OF THE USE OF THIS SERVICE, INCLUDING, WITHOUT LIMITATION, DAMAGES ARISING OUT OF COMMUNICATING AND/OR MEETING WITH OTHER MEMBERS OF THE SERVICE, OR INDIVIDUALS INTRODUCED TO YOU VIA THE SERVICE. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, PHYSICAL DAMAGES, BODILY INJURY, AND OR EMOTIONAL DISTRESS AND DISCOMFORT.

Pet Disclaimer: By using the Service, you agree and acknowledge that no information provided by the Pet Network, LLC with regard to any pet is guaranteed to be accurate or complete. The health status, pedigree and behavior of any animal or pet found, met, or associated with as a result of the Grand Central Pets web sites are the sole responsibility of the person or organization owning the animal.

LEGAL RELATIONSHIP: The Pet Network, LLC makes the Site available as an online venue where Buyers and Sellers locate and connect with each other and take advantage of the Services. The Pet Network, LLC is not involved in the dealing and contracting between Buyers and Sellers, or in the Sellers’ delivery of purchased items to Buyers. The Pet Network, LLC has no control over and does not guarantee the quality, safety or legality of items advertised, the truth or accuracy of listings, the ability of Sellers to deliver items purchased, the ability of Buyers to pay for items purchased, or that a Buyer or Seller can or will actually complete a transaction.

TAXES, REPORTING AND LEGAL RESPONSIBILITIES: Each Member is solely responsible for satisfying any income tax, VAT, payroll tax, payroll withholding, sales and use tax, governmental reporting and other legal requirements under applicable law, including without limitation those applicable to the purchase and sale of items.

DIRECTORY OF SERVICE PROVIDERS: The Site contains a directory of Service Providers. The directory is populated with information from third party sources, from Service Providers themselves and from other Members. The Pet Network, LLC provides this directory as a convenience and does not confirm or verify the information contained in it.

LINKS: The Site may contain links to other Web sites or resources. You acknowledge and agree that The Pet Network, LLC is not responsible or liable for: (i) the availability or accuracy of such Sites or resources; or (ii) the content, advertising, or products on or available from such Sites or resources. The inclusion of any link on the Site does not imply that we endorse the linked Site. You use the links at your own risk.

COMPLAINTS: To resolve a complaint regarding the Service, You should first contact Our customer service department by clicking: customerservice@grandcentralpets.com.

DISPUTE RESOLUTION: This Agreement is governed by the laws of the State of Ohio without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts of the State of Ohio, City of Cincinnati. This Agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded. You certify that You have read and that You agree to be bound by the terms and conditions in this Agreement and our Privacy Statement.

BILLING AND PAYMENT SERVICE TERMS AND CONDITIONS: To pay for items using the Payment Service, you must be a Member that holds a valid credit card issued by a bank acceptable to The Pet Network, LLC or a Member that holds a Verified PayPal account. You acknowledge that: (i) The Pet Network, LLC is not a bank and the Payment Service is a payment service rather than a banking service; and (ii) The Pet Network, LLC is not acting as a trustee or fiduciary with respect to your finds, but is acting only as an agent and custodian. The Pet Network, LLC is not a bank and amounts transferred through or stored in the payment service are not insured deposits. In addition, you account will not constitute an escrow. By initiating invoices and sending payment through the Payment Service or adding funds to your account, you appoint The Pet Network, LLC as your agent to obtain the funds on your behalf and to transfer the funds to the recipient that you designate, subject to the terms and conditions of this agreement. Each Seller must properly discharge and credit Buyers for all payments The Pet Network, LLC receives through the Payment Service from such Buyers.

You agree with you will not receive interest or other earnings on the funds in your account or that The Pet Network, LLC otherwise handles as your agent. The Pet Network, LLC may earn and retain interest on those funds, or may receive a reduction in fees or expenses charged for banking Services or other compensation in respect of any balances in accounts.

The Pet Network, LLC reserves the right to seek reimbursement from you as a Seller, and you will reimburse US, if WE discover erroneous or duplicate transactions, or WE receive a charge-back from any Buyer’s credit card issuer or PayPal for any reason. The Pet Network, LLC may obtain such reimbursement by charging the applicable Seller’s Account, deducting amounts from future payments owed to the Seller, charging such Seller’s credit card, or obtaining reimbursement from such Seller by any other lawful means. Failure to pay for reimbursements of charge-backs is cause for termination of Membership.

The Pet Network, LLC will make funds deposited in your account generally available for you to use or withdraw. The Pet Network, LLC reserves the right, at its sole discretion, to place a hold on funds for Buyer payments to clear, or if WE suspect monies may be subject to charge back or if fraud is suspected. The Pet Network, LLC will release a hold as soon as practical.

ESCROW TERMS AND CONDITIONS: Buyer and Seller may establish an "Escrow" with The Pet Network, LLC pursuant to these Escrow Terms and Conditions. All references to the Escrow in these Escrow Terms and Conditions will include the initial Funding Approval and any additional Funding Approval for the Project.

Service Fees The Pet Network, LLC charges Sellers a service fee based on: (i) the total amount you receive for your item sold to the Buyer; (ii) the total amount you invoice through GrandCentralPets.com; or (iii) the bid amount accepted by the Buyer. Under all circumstances, a minimum service fee shall apply. Please consult the Site or customerservice@grandcentralpets.com for the calculation of fees applicable.

The service fee is charged to your account each time a payment is released. The service fee is always due 10 days from the date of each payment. If within 10 days from sale you have not received any payment from the Buyer through the escrow, The Pet Network, LLC will automatically charge your account for the service fee calculated at sale. You understand that the service fees are due within 10 days from the date of payment and accept that The Pet Network, LLC may, at its sole discretion, suspend your account until overdue amounts are paid in full. If your account is overdue, The Pet Network, LLC will apply payments received first to the membership fees and then to service fees owed. The Pet Network, LLC reserves the right to change the method of calculating the service fee at any time.

You agree not to engage in any action or activity meant to circumvent service fees. You will not:

Place low value or placeholder bids, with unreasonably high final service charges.

Fail to report changed bid amounts or final prices.

Suggest or solicit Buyers to purchase from you or hire you outside GrandCentralPets.com.

Submit bids outside GrandCentralPets.com.

Report on the Site an amount different than that agreed between Buyer and Seller.

Funding Escrow When Buyer Submits a Funding Approval on the Site, Buyer will be deemed to have irrevocably authorized The Pet Network, LLC to use the Payment Service to charge Buyer's Account and, as appropriate, Buyer's credit card in the amount of the applicable Funding Approval, and deposit any amounts collected thereby into an Escrow Account for the Project. In the event The Pet Network, LLC cannot collect such amount for any reason, The Pet Network, LLC will have no obligation with respect to the creation or funding of the Escrow or any addition to such Escrow. Unless and until Buyer submits the initial Funding Approval with The Pet Network, LLC, The Pet Network, LLC will have no obligation with respect to the Escrow. OTHER THAN CHARGING BUYER'S ACCOUNT AND, AS APPROPRIATE, BUYER'S CREDIT CARD, THE PET NETWORK, LLC WILL HAVE NO OBLIGATION WITH RESPECT TO THE CREATION OR FUNDING OF THE ESCROW OR ANY ADDITION TO SUCH ESCROW.

Funding Approvals are Final Buyer's Submission of Funding Approval for an Escrow constitutes Buyer's agreement to pay the amounts Buyer authorizes The Pet Network, LLC to charge against Buyer's Account and, as appropriate, Buyer's credit card. Such payments, once authorized, ARE FINAL, and amounts in the Escrow will be released only pursuant to these Escrow Terms and Conditions.

Use of Funds in Escrow Account The Pet Network, LLC will use funds deposited in the Escrow Account only in accordance with these Escrow Terms and Conditions. The Pet Network, LLC will at all times hold funds in the Escrow Account separate from its corporate funds, will not use funds in the Escrow Account for its operating expenses or any other corporate purposes, and will not voluntarily make funds available to its creditors in the event of a bankruptcy or for any other purpose. These Escrow Terms and Conditions are supplementary to any other agreement between Buyer and Service Provider concerning the Project, as provided in 11 United States [Bankruptcy] Code, Section 365(n).

Escrow Fund Not Insured Deposit YOU ACKNOWLEDGE THAT THE PET NETWORK, LLC IS NOT A BANK, AND AMOUNTS DEPOSTED IN THE ESCROW ACCOUNT ARE NOT INSURED DEPOSITS. You agree that you will not receive interest or other earnings on the funds in the Escrow Account. The Pet Network, LLC may earn and retain interest on those funds, or may receive a reduction in fees or expenses charged for banking services or other compensation in respect of any balances in Escrow Accounts.

Status Reports Buyer and Seller may access current information regarding the status of the Escrow on the Site.

Release and Delivery of Amounts in Escrow The Pet Network, LLC is authorized to and will release applicable portions of the Escrow Account (each portion a "Release") to Seller or Buyer only pursuant to one or more Release Conditions provided below. Seller and Buyer authorize The Pet Network, LLC to use the Payment Service to deliver the amount of any Release, and to withhold from Seller those amounts The Pet Network, LLC is entitled to withhold pursuant to the Payment Service.

Release Conditions As used in these Escrow Terms and Conditions, "Release Conditions" means any of the following:

1. Buyer's or Seller’s Approval of a Release on the Site

2. Buyer's or Seller’s failure to timely Response to Dispute Notification pursuant to the Dispute Assistance Process below

3. Buyer's and Seller’s delivery of joint written instructions to The Pet Network, LLC

4. Buyer's or Seller’s failure to participate in a dispute resolution call requested by The Pet Network, LLC

Escrow Dispute Assistance For any dispute arising between Buyer and Seller regarding an Escrow (excluding disputes involving claims for injunctive or other equitable relief) Buyer and Seller will pursue resolution of the dispute in accordance with the following steps:

1. Dispute Notification Form. If Seller or Buyer has requested a Release on the Site, and the other party has not approved such Release within five business days after such request was posted on the Site, then the Seller or Buyer that requested the Release has the right to complete a Dispute Notification Form as made available by The Pet Network, LLC on the PMB page.

2. Response to Dispute Notification Instructions. In the event Service Provider or Buyer completes a Dispute Notification Form to the Site requesting a Release, the other party will have three business days to respond before Seller or Buyer can make a request to The Pet Network, LLC for assistance. Response to Dispute Notification Instructions means a good faith written representation: (1) If by Buyer, that Buyer has not received item purchased from Seller, or (2) If by Seller, that Seller has delivered purchased item required for a release.

3. Failure to Respond to Dispute Notification Instructions. In the event Buyer or Seller does not respond Instructions to the Site within three business days following Seller's or Buyer's original completion of the Dispute Notification Form, Seller or Buyer will notify The Pet Network, LLC of such failure. The Pet Network, LLC will then notify the Buyer or Seller and require a response to the Dispute Notification Form. If Buyer or Seller does not respond to The Pet Network, LLC within five business days of The Pet Network, LLC 's demand then Buyer and Seller will be deemed to have agreed to the Release sought in the Dispute Notification Form and in accordance with such Dispute Notification Form either: (1) Buyer and Seller will be deemed to have authorized and instructed The Pet Network, LLC to, and The Pet Network, LLC will, make the Release to the Seller or (2) Seller and Buyer will be deemed to have authorized The Pet Network, LLC to, and The Pet Network, LLC will, make the Release to the Buyer, as the case may be.

4. Response to Response to Dispute Notification Instructions. In the event Buyer or Seller timely Responds to Dispute Notification Instructions to the Site, Seller or Buyer will have the right within three business days to complete a good faith response. The Buyer and Seller will have the right to respond, with the goal of resolving in good faith any dispute and delivering joint written instructions to The Pet Network, LLC concerning a Release. Buyer and Seller will not terminate such discussion and negotiation prior to the earlier to occur or delivery of joint written instructions to The Pet Network, LLC concerning a Release, or the date 15 business days following Seller's original completion of the Dispute Notification Form.

5. Dispute Assistance Process. In the event Buyer and Seller fail to resolve any dispute through the Dispute Notification process within 15 business days following Seller's or Buyer's original completion of the Dispute Notification Form, the Seller or Buyer will follow the Dispute Assistance Policy.

6. Failure to Participate in Dispute Assistance Call. In the event The Pet Network, LLC contacts the Seller and Buyer to schedule a call to re-establish communication pursuant to the Dispute Resolution Policy, Seller and Buyer will have three business days following contact from The Pet Network, LLC to agree to a conference call during The Pet Network, LLC 's normal business hours. In the event both parties fail to agree and participate in such a call within three business days, The Pet Network, LLC will promptly schedule a required call during The Pet Network, LLC 's normal business hours within three more business days. In the event one party participates in such call ("Participating Party") and the other does not ("Non-Participating Party"), then: (1) Non-Participating Party will be deemed to have agreed to the Release sought by the Participating Party; (2) Non-Participating Party will be deemed to have authorized The Pet Network, LLC to, and The Pet Network, LLC will, make the Release sought by the Participating Party; and (3) The Pet Network, LLC will have the right to terminate or suspend the Non-Participating Party's Account.

During the Dispute Assistance Process, The Pet Network, LLC will continue to hold the Escrow without Release pending a Release Condition.

Release of Escrow Account Upon any Release, the Escrow will terminate as it relates to the portion of the Escrow Account so released. Upon final Release the entire Escrow Account will terminate.

RELEASES ARE FINAL Your Authorization of release of any amount in the Escrow Account constitutes your agreement to release such amounts from the Escrow. Such releases, once authorized, ARE FINAL.

ESCROW AGENT The Pet Network, LLC undertakes to perform only such duties as are expressly set forth in these Escrow Terms and Conditions and no other or further duties will be implied. The Pet Network, LLC will have no liability under and no duty to inquire as to the provisions of any agreement other than these Escrow Terms and Conditions. The Pet Network, LLC will be under no duty to inquire into or investigate any agreement or communication between Buyer and Seller. The Pet Network, LLC may rely upon and will not be liable for acting or refraining from acting upon any written notice, instruction or request furnished to it hereunder and believed by it to be genuine and to have been signed or presented by the proper party or parties. The Pet Network, LLC will be under no duty to inquire into or investigate the validity, accuracy or content of any such document. The Pet Network, LLC will have no duty to solicit any payments or Releases which may be due to or from any Escrow Account. The Pet Network, LLC may execute any of its powers and perform any of its duties under these Escrow Terms and Conditions directly or through agents or attorneys (and will be liable only for the careful selection of any such agent or attorney) and may consult with counsel, accountants and other skilled persons to be selected and retained by it. The Pet Network, LLC will not be liable for anything done, suffered or omitted in good faith by it in accordance with the advice or opinion of any such counsel, accountants or other skilled persons. In the event that The Pet Network, LLC is uncertain as to its duties or rights hereunder or receives instructions, claims or demands from any party hereto which, in its opinion, conflict with any of the provisions of these Escrow Terms and Conditions, it will be entitled to refrain from taking any action and its sole obligation will be to keep safely all property held in Escrow until it is directed otherwise in writing by Buyer and Seller.

SUCCESSION The Pet Network, LLC may resign and be discharged from its duties or obligations under these Escrow Terms and Conditions by giving 20 days advance notice in writing of such resignation to Buyer and Seller specifying a date when such resignation will take effect. Any corporation or association into which The Pet Network, LLC may be merged or converted or with which it may be consolidated, or any corporation or association to which all or substantially all the online marketplace or Payment Service business of The Pet Network, LLC may be transferred, will succeed to all the rights and obligations of The Pet Network, LLC as escrow agent under these Escrow Terms and Conditions without further act.

Term and Termination of Escrow The Escrow will terminate automatically upon Release of all funds in the Escrow Account. The Pet Network, LLC reserves the right to terminate the Escrow, for any reason, by providing Buyer and Seller 20 days written notice.

Survival of Terms Following Termination Upon termination of the Escrow, the remaining provisions of the Terms of Service will survive, including, without limitation, obligations to pay The Pet Network, LLC any amounts, provisions concerning dispute assistance, limitation of liability, and indemnification obligations.

AFFILIATE PROGRAM: Please refer to the Affiliate Terms and Conditions document.

CURRENT SUBSCRIPTION RATES: All purchases are subject to the following terms and conditions and are subject to change:

Initial Term Initial Cost Guaranteed Monthly Renewal Rate* Full Site Access 1 Month $ 90.00 $ 90.00 3 Months $ 229.50 $ 76.50 6 Months $ 432.00 $ 72.00 12 Months $ 810.00 $ 67.50

Grand Central Pets Only 1 Month $ 17.95 $ 17.95 3 Months $ 45.75 $ 15.25 6 Months $ 87.00 $ 14.50 12 Months $ 162.00 $ 13.50

Pet Connect 1 30-Day Posting $ 16.00 3 30-Day Postings $ 43.50 1 Month $ 78.00 $ 78.00 3 Months $ 198.90 $ 66.30 6 Months $ 374.40 $ 62.40 12 Months $ 702.00 $ 58.50

Each Additional Listing $ 10.00

* The Guaranteed Monthly Renewal Rate is applicable only if you used a credit card and will commence after the expiration of your initial Subscription Term. (See the Additional Terms and Conditions)

Additional terms and conditions:

1. All purchases are final. No refund will be given for unused portions of your subscription period.

2. The Pet Network, LLC guarantees that mail sent by Purchaser will be processed by the GrandCentralPets.com system and sent to the recipient's mailbox on the GrandCentralPets.com system. Notwithstanding, The Pet Network, LLC does not guarantee a response from the recipient nor does it make any other promises or warranties of any kind.

3. Purchaser hereby agrees that subscription privileges are nonrefundable in the event that Purchaser chooses to suspend or cancel his/her membership. Furthermore, no refund will be made in the event of termination of Purchaser's membership due to a violation of the Terms and Conditions of Service as outlined in there in. In that respect, Purchaser hereby agrees that offensive behavior toward other members or use of foul language in the chat room, e-mails to members, or in Purchaser's profile will constitute sufficient grounds for such termination of Purchaser's membership by The Pet Network, LLC.

4. All disputes resulting from the subscription purchase, other e-mailing privileges, or any other purchase, with the exception of the Escrow Accounts which should follow the Escrow Dispute Assistance policy, made within the GrandCentralPets.com web site shall be brought to a binding arbitration in accordance with the rules of the Better Business Bureau, and all such arbitration shall take place in Cincinnati, Ohio.

5. By submitting this purchase, Purchaser hereby acknowledges, agrees, and authorizes The Pet Network, LLC to renew Purchaser's subscription, automatically, every month, at the guaranteed renewal rate that applies to the purchase option chosen by Purchaser, until such time as Purchaser instructs The Pet Network, LLC to stop the renewals. Renewals can be stopped by logging in as a member and clicking on "Account Settings" and going to "Cancel Subscription."